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    Job · 16586964

    Movate logo

    Walk-in || Customer Service Associate (International Voice) C1/B2 Level

    Movate · Chennai · onsite · Posted 43d ago

    ₹1.0L - ₹4.0L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Customer Support Engineer International Voice Process at Movate Technologies.

    We are pleased to inform you that your application has been reviewed and shortlisted for the next stage of our selection process. You are invited to attend a face-to-face interview as per the details below:

    Interview Date: Thursday Saturday (10th – 12th September)

    Interview Time: Between 11:00 AM and 6:00 PM

    Venue:
    Movate Technologies (Movate Talent Hub)
    Ground Floor, AMBIT IT Park
    Ambattur Industrial Estate
    Chennai, Tamil Nadu, India
    HR to meet :

    Emmanuel (Pls mention in top of your Resume)

    Interview Prerequisites

    Please ensure that you complete the following before attending the interview:

    1. Confirm your preferred interview time slot by emailing your updated resume (with a recent photograph embedded in the resume) in PDF format
    2. Review the attached Job Description thoroughly before the interview. International Voice Support (Tech/ Customer Support) - Night shift | Movate | LinkedIn
    3. Carry a printed copy of your resume on the day of the interview.
    4. Interview Process will take Initial Interview, language assessment (Voice assessment), followed with Interview with Operation experts.

    Job Description :

    Position : Customer Support Engineer – International Voice Process

    Location : Ambattur, Chennai (Work from Office)

    Shift : Night Shift

    Weekly Off : Rotational Weekdays

    Eligibility:

    • Minimum 1 year of experience in an International Voice Process. (Please note that this role is intended for experienced candidates and is not suitable for freshers.)
    • Customer /Technical Support experience is mandatory.
    • Excellent verbal communication skills in English.
    • Strong troubleshooting, analytical, and customer handling skills.

    Key Responsibilities:

    • Provide assistance to international customers.
    • Diagnose and resolve issues with a focus on first-call resolution.
    • Deliver exceptional customer service while ensuring customer satisfaction.

    About us:

    Movate is an Applied AI services company that helps enterprises translate AI ambition into measurable business outcomes. With over 12,000 employees across 20 global locations, augmented by AI collaborator agents, it brings together human expertise and technology to help organizations rethink operating models for efficiency and growth. Powered by Mova iO, its intelligent outcomes platform, Movate delivers practical, scalable, and industry-contextualized solutions that address real business challenges.

    Founded 30 years ago, Movate has built a niche as a trusted and reliable provider of consumer and enterprise support and technology services. Besides offering managed IT and CX services, we leverage our five AI-powered proprietary platforms to provide best-in-class results. Today, we have tremendous recognition for our disruptive digital engineering capabilities, insights-driven approach, affinity towards customer business, employee empowerment, and use of AI and automation solutions, which differentiate us as a valued partner.

    At Movate, you'll have the opportunity to work with a global organization that values innovation, continuous learning, and professional growth. If you're ready to take the next step in your career.

    For more details visit www.movate.com

    Interested candidates can share their updated resume to @movate.com or

    We look forward to meeting you and discussing your career aspirations with Movate Technologies.

    Regards,
    Emmanuel
    Movate HR Team,





    Sourced from naukri

    Skills

    International VoiceInternational CallingCollections ProcessAr CollectionUs Voice ProcessInternational Call CenterInternational ProcessAR CallingUS ProcessInternational Voice ProcessInternational BPOUs Calling

    About Movate

    Movate logo

    Movate

    IT Services & Consulting

    7k+

    employees

    1996

    30 years old

    Chennai, Tamil Nadu

    CR

    ₹5.8L PA avg

    Avg at Movate

    ₹1L – ₹4L PA

    This role

    About

    We fuel each Movator with best-in-class people experiences, meaningful careers, and development opportunities.

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    3.2/ 5

    Culture

    2.4

    Career growth

    1.5

    Work-life

    2.1

    Employees rate it well for

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    Walk-in || Customer Service Associate (International Voice) C1/B2 Level · waiting for your command