Walk-in || Customer Service Associate - (Freshers / Experienced )- Walk in

Designation: - Customer Service Associate - ( Fixed Term Hire )

Job-Location : - Bengaluru ( WHITE FIELD )

Company Website : - https://www.konecta-group.com

@ Konecta we move towards the future and we do it together, Start or accelerate your career in the BPO industry .

Job - KRA & Responsibilities : -

• You Will be part of the Customer Service team of a renowned Client in UK , where your main mission will be to receive chats and emails from clients to help them resolve doubts and queries
• Understand the customer concerns and provide accurate and timely resolutions through( Email , Voice & Chat)
• Deliver excellent customer experience and maintain high CSAT scores.
• Document all interactions clearly in CRM systems.
• Adhere to quality standards, process guidelines, and compliance requirements.
• Meet individual and team performance targets ( Productivity, Quality, CSAT ).
• Upsell/Cross-sell products or services where applicable.

Required-Skills : -

• Atleast ( 0 - 5 yrs) in the Customer Support role in the International voice & chat process .
• Freshers with good english Communication Skills are required to express yourself clearly (&) professionally.
• Should be flexible with the Rotational-Shifts ( UK / US ).
• Should be working Onsite from the Office .

Salary - Range : -

Freshers - CTC Offered = ( 3.5 Lacs / Per Annum, Including All ) - based on the interview feedback

Experienced - CTC Offered = ( Upto 5 Lacs / Per Annum , Including All ) - based on the interview feedback .

Employment -Type : - The positions will be offered on a Fixed Term Hires (FTH) for a period of 3 months. Based on business requirements and individual performance, candidates may be considered for absorption into permanent roles with Konecta.

Working-Mode :- Willing to work all 5 days from Bangalore Office , No Work From Home-Option .

@ WALK-IN DRIVE DETAILS : -

Timings : - From 10.30 AM IST till 3.30 PM IST

Date : - @ Saturday , 24th October - 2026.

KONECTA INDIA

WEWORK, 1st Floor, Wework IWF

Campus, Survey No.192, Whitefield Main Road,

B Narayanapura, Mahadevapura,

Whitefield, Bengaluru, Karnataka-560048 .

Note: -- Walkable distance from Singayyana Palya Metro Station

Disclaimer : - Please note that the applications meeting the above mentioned criteria will only be considered for further process .