Walk-in || Customer Service Associate Fresher | Immediate Joiner

Location: Airoli, Navi Mumbai, Maharashtra
Experience: Fresher (01 year)
Employment Type: Full-Time
Joining: Immediate Joiners Preferred

Job Summary

We are looking for confident and customer-focused freshers to join our team as Customer Service Executives in Navi Mumbai.

The ideal candidate should have excellent English communication skills, a professional attitude, and a passion for helping customers. If you are a fresher looking to start your career in customer service and can join immediately, we would love to hear from you.

Key Responsibilities

• Handle customer queries through calls, emails, and/or chat.
• Understand customer concerns and provide accurate and timely solutions.
• Communicate with customers professionally and courteously.
• Maintain a high level of customer satisfaction.
• Record customer interactions and update relevant information.
• Coordinate with internal teams whenever required to resolve customer issues.
• Follow company policies, processes, and service standards.

Candidate Requirements

• Freshers are encouraged to apply.
• Candidates must be currently based in Navi Mumbai.
• Excellent verbal and written communication skills are mandatory.
• Good command of English and Hindi.
• Confident and comfortable speaking with customers.
• Good listening and problem-solving skills.
• Positive attitude and willingness to learn.
• Basic computer knowledge.
• Immediate joiners preferred.
• Candidates should be comfortable working from the Navi Mumbai office.
• Role & responsibilities

Preferred candidate profile