Walk-in || Customer Service Assistant
Marks & Spencer · Mumbai · onsite · Posted 29d ago
About a minute. You'll make an account on the way through.
About this role
Key Deliverables (Essential functions & Responsibilities of the Job): As an experienced Customer Service Associate, your focus will be on delivering excellent service, meeting sales goals, and maintaining store standards. Your key responsibilities include: 1. Sales & Performance: • Meet Sales Targets: Help the store achieve its sales goals through excellent customer service and product recommendations. • Control Costs: Minimize costs by reducing waste and handling merchandise carefully to prevent shrinkage. 2. Customer Engagement: • Understand Customer Needs: Build strong relationships with customers, understand their preferences, and suggest products that suit their needs. 3. Store Standards: • Maintain Visual Merchandising: Ensure the stores visual display follows company standards and looks appealing to customers. • Handle Stock Correctly: Follow correct stock management processes to ensure merchandise is properly handled. 4. Cashiering & Operations: • Assist with Cashiering: Take on cashier duties when needed, ensuring smooth and accurate transactions. • Follow Procedures: Adhere to company guidelines for daily store operations and procedures.
Sourced from naukri
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About Marks & Spencer

Marks & Spencer
Retail
1.3k+
employees
1884
142 years old
London
UnitedKingdom
₹5.5L PA avg
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