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    Job · 18970796

    Marks & Spencer logo

    Walk-in || Customer Service Assistant

    Marks & Spencer · Mumbai · onsite · Posted 29d ago

    Undisclosed0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Key Deliverables (Essential functions & Responsibilities of the Job): As an experienced Customer Service Associate, your focus will be on delivering excellent service, meeting sales goals, and maintaining store standards. Your key responsibilities include: 1. Sales & Performance: • Meet Sales Targets: Help the store achieve its sales goals through excellent customer service and product recommendations. • Control Costs: Minimize costs by reducing waste and handling merchandise carefully to prevent shrinkage. 2. Customer Engagement: • Understand Customer Needs: Build strong relationships with customers, understand their preferences, and suggest products that suit their needs. 3. Store Standards: • Maintain Visual Merchandising: Ensure the stores visual display follows company standards and looks appealing to customers. • Handle Stock Correctly: Follow correct stock management processes to ensure merchandise is properly handled. 4. Cashiering & Operations: • Assist with Cashiering: Take on cashier duties when needed, ensuring smooth and accurate transactions. • Follow Procedures: Adhere to company guidelines for daily store operations and procedures.



    Sourced from naukri

    Skills

    Customer ServiceCustomer Handling

    About Marks & Spencer

    Marks & Spencer logo

    Marks & Spencer

    Retail

    1.3k+

    employees

    1884

    142 years old

    London

    UnitedKingdom

    ₹5.5L PA avg

    Avg at Marks & Spencer

    About

    Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.

    Industries

    RetailFashion & Textile

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    3.0

    Career growth

    2.4

    Work-life

    3.5

    Employees rate it well for

    Job Security41Overall Company40

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Walk-in || Customer Service Assistant · waiting for your command