Walk-in || Customer Relationship & Sales

Job Description: Customer Relationship & Sales

Renewal

• To complete the targets of renewals as assigned by reporting head
• To call & visit each & every prospective clients for renewal.
• Ensure 100% conversion of leads created by call center dept.
• To Plan & give proper calling pitch as per the clients
• Attend marketing seminars to address renewal issues.
• Build better relations with Customer Distributors by giving them timely services.

Reporting & Coordination

• To use system assigned by company to maximum extend.
• To co-ordinate with other departments like Shared Resources, Accounts & Operations for smooth functions.
• To fill up CD attendance report while doing CDs visits.
• Need to send daily reports & CD attendance report by 10 am everyday & other reports as per requirement by reporting head.
• To coordinate with up Lines to get renewals done.
• Coordinate with Call center dept. regarding leads.

Other Activities

• To attend the customer for health check Ups.
• To attend & take care of hospital treatment admissions with completion of all formalities.
• To attend the marketing seminars & send to report to marketing department.
• To attend the first sales forms of the customers & dispatch to HO.
• To adhere to all reporting disciplines of Renewal, Marketing, Operations, PHP, DNA-Wise and Health-friend. Should be strong in MS Office (Especially. MS-Excel) Excellent verbal & written communication skills. Quick learner and willing to expand capabilities as required.