Walk-in || Customer Relationship Officer (CRO ) - Sales Executive

About the Company:
Vistaar is an NBFC promoted by two professional entrepreneurs in 2010. Currently with over 2000 plus employees who believe that by supporting and creating new economic opportunities for deserving small businesses, the lives of these small business families can be enriched and communities can be transformed. The company focuses on the missing middle segment, which is not effectively served by the formal financial system. The objective is to make finance available at a reasonable cost and deliver in a transparent manner. In the process, Vistaar aims to continuously attract mainstream capital and human resources to serve these chosen segments who are the backbone of India's vibrant economy.

If you are unable to attend the walk-in, please send resume to - [email removed] or WhatsApp - [phone removed]

Basic Information

Job Role - CRO

• Sourcing business through the rural/semi urban locations across different states of the country.
• Creating a high quality portfolio
• Self - Sourcing of Files by identifying and prospecting suitable MSME clientele.
• Maintain relation with existing customer base for future leads and timely payments.
• Ensuring on-time collections

Key Responsibilities Managerial Responsibilities Identifying potential customers in the branch business zone and sourcing them under the assigned productManaging the relationship with customers to generate business leads to achieve the business target numbers on monthly basis with good customer quality Ensure timely repayment from the customers sourced Maintaining cordial relationship with colleagues and peers with team spirit in every actionExecution of task with complete integrity and transparency

Functional Responsibilities Achieving the given target within time limits with the support of BM/CM/Ops Attending the leads, explaining about the products, procedure and benefits Addressing all queries of customers Initial scrutiny of business of the customers, ability to repay the loan, character and integrity of the customersCollection of documents from customers, arranging meeting with higher officials, inspection of the property being offered as collateral and facilitating valuation of the propertyFacilitating legal reports with empanelled advocates and customersCo-ordination between customers and branch officials for sanction and documentation Ensuring creation of mortgage wherever applicable on a timely basis and with proper verification and papers to be in order with respect to the legal opinion given by the empanelled advocateMonitoring the portfolio regularly in order to contain any delinquency symptoms in the initial stage by meeting such clients with proactive measuresSincere and dedicated effort to collect/ recover overdue amount from the respective clients on regular basis Taking any additional responsibility as and when it is required with focus on deliverables

Job Requirements Qualifications 10+2 level or upwards

Experience Minimum experience of 1 year in in banks/NBFC lending Functional Competencies Building partnerships and coordination among different stake holders such as colleagues, senior officials and customers Ability to identify business opportunity in the given area Ability to take action consistent with principles and goals of the organization

Behavioral Competencies Responsibility and accountability Building trust and relationships among the team members Proactive approach to lead by example and adhering to codes of conduct and principles