HYDERABAD · FULLTIME
Walk-in || Customer Relationship Manager
Theproppartner
Hyderabad · onsite · Posted 6d ago
Sourced from
Undisclosed4–8 yrsfulltimeHyderabad
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Section · 01
About this role
Roles and Responsibilities
- Customer onboarding after booking
- Maintain complete and updated customer data in CRM
- Coordinate agreements and documentation
- Track payment schedules, reminders and overdue payments
- Manage customer queries and complaints
- Coordinate with Sales, Finance, Legal, Projects and CRM teams
- Send construction and project updates
- Coordinate the registration process
- Manage pre-possession and handover process
- Maintain complete customer interaction history
- Prepare daily/weekly/monthly CRM reports
- Track customer satisfaction and feedback
- Identify opportunities for referrals and repeat business
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Section · 02
Skills
Customer ServiceCustomer SupportPost SalesSales OperationsSales CoordinationMarketing Support