Walk-in || Customer Relationship Executive | SR EduTech

Are you a natural storyteller who sells through value, not aggressive pressure? We are looking for quick-witted telecallers who can turn a cold lead into a done deal in one conversation, a Customer Relationship Executive who can breathe fresh life into churned cases and instantly connect with inbound enquiries from our Marketing campaigns, one who put ethics, empathy, and active listening first professionals who can read between the lines in that one interaction and craft a solution that truly resonates.

If you have the sharp empathy to uncover a client's core need over the phone, the ethics to recommend the right solution, and the closing skills to lock in the sale on the spot, SR EDU TECHNOLOGIES is the place for youapply today and turn cold leads into lifelong success stories!

Roles & Responsibilities:

• Conduct cold outbound calls to prospective schools to generate new leads and business opportunities.
• Handle incoming enquiries, ensuring timely follow-ups and effective lead progression.
• Explain the companys products and services to school representatives.
• Understand school requirements and scope of schedules, training programmes, and implementation activities.
• Maintain regular communication and follow-ups with school representatives to ensure smooth coordination.
• Maintain proper documentation & accurate records on database, including lead dispositions, call communication history, upcoming appointments, and follow-up details.
• Coordinate with the Sales, Academic, and Operations teams for smooth and timely conversion of prospective leads.
• Prepare and submit regular lead status, follow-up, cold-calling, and school coordination reports to management.
• Ensure professional communication, timely follow-up, and effective resolution of school-related problems.

Preferred candidate profile:

• Experience in Outbound calling B2B Sales in EdTech domain (Preferred)
• Excellent English communication skills
• Good communication skills in Hindi (preferred but not mandatory)
• Strong interpersonal and convincing skills
• Proficient in Google Suite, data reporting & spreadsheets/Excel
• Energetic, solution-oriented and self-motivated
• Immediate joiners preferred
• Female candidates preferred

Interested candidates, please Apply using this link: https://forms.gle/ug7MNEVQ2JfxwmTw9.

Only shortlisted candidates who apply using above link will be contacted for further process.