Walk-in || Customer chat Support -Only International chat Exp Required

Hiring for International Chat Process Executive
Job Title: International Chat Process Executive

Location: Hyderabad

Experience: 1-3 years

Employment Type: Full-time

Shift: Rotational shifts / Night shifts

Work Mode: Work from Office

Job Description

We are looking for enthusiastic and customer-focused professionals to join our International Chat Process team. The role involves assisting international customers through chat, resolving their queries, and providing a high-quality customer experience.

Responsibilities

• Handle customer queries through international chat support.
• Provide accurate information and resolve customer issues promptly.
• Maintain professional and courteous communication with customers.
• Follow company policies, processes, and quality standards.
• Meet assigned productivity, quality, and customer satisfaction targets.
• Escalate complex issues to the appropriate team when required.

Requirements

• Excellent written and verbal communication skills in English.
• Good typing speed and accuracy.
• Strong customer-service and problem-solving skills.
• Basic computer and internet knowledge.
• Willingness to work rotational/night shifts.
• Only experienced candidates can apply.

IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels. If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification. Interested candidates can apply with their updated resume.

Interested candidates can apply with their updated resume.

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