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    Job · 14987008

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Walk-in || Customer Care_Work From Office_Domestic / International Voice Process

    SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 51d ago

    ₹1.8L - ₹3.0L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Greetings From ShiningStars ITPL!!!


    We are looking for enthusiastic candidates to join the customer support team for full-time, in-office roles. Both freshers and experienced candidates are welcome to apply! Final allocation to Domestic or International process will be evaluated during the interview based on communication skills and overall performance.


    Job Summary

    • Role: Customer Support
    • Work Type: Work from Office (On-site)
    • Eligibility: Freshers & Experienced (Undergraduates & Graduates eligible)
    • Process Type: Domestic & International (Voice)
    • Shift: Rotational Shifts
    • Salary: 15k CTC - 25k CTC, 12k - 19k In-hand (Subject to Communication skills and Overall Interview Performance/Experience).
    • Transportation Facility: Available subject to hiring zone.

    Key Responsibilities

    • Address customer inquiries via phone, chat, or email with professionalism.
    • Troubleshoot customer issues and provide timely, accurate solutions.
    • Maintain logs of customer interactions and escalate complex issues as required.

    Requirements

    • Good command over English.
    • Strong active listening, problem-solving, and conflict resolution skills.
    • Basic computer literacy and typing skills.
    • Max. age limit is 30.

    Walk-In Interview Details

    • Monday to Friday: 11:00 AM 12:30 PM (Reporting Time).
    • Carry you Aadhaar card (Original & Copy), Updated Resume and 5 Passport size photos.


    NOTE: -

    • SHINING STARS ITPL DO NOT CHARGE ANY FEES FROM THE CANDIDATES
    • Applicants must not have any pre-determined leave requirement in this month or in the next 3 months.

    Contact Details: -

    Indrajeet - [phone removed] (Call / WhatsApp)


    You can also join my WhatsApp group for PAN India job updates. Link given - https://shorturl.at/AOMUU



    #bpo #jobs #career #fresher #experience #domestic #international #walkin #interviews #kolkata #mnc

    Sourced from naukri

    Skills

    Good English CommunicationProblem SolvingDomesticInternationalExperiencecustomerCommunication SkillsFresherbpoinboundTelecalling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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    Walk-in || Customer Care_Work From Office_Domestic / International Voice Process · waiting for your command