Walk-in || Customer Care Representative

Role & responsibilities

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. Building solutions for the customers / business basis data and trend and monitor improvement.

Preferred candidate profile

• Experienced in air logistics industry (Min 1 year of experience)
• Basic analytical skills on Excel and MS Officer overall
• Customer and Sales management