Walk-in || Customer Care Manager
The Professional Couriers · Delhi · onsite · Posted 42d ago
₹3.5L - ₹5.0L PA5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Courier & Logistics experience mandatory. Responsible for customer queries, complaints, escalations, shipment tracking, team management, service quality, MIS reporting and branch coordination to improve customer satisfaction.
Required Candidate profile
5+ years in CRM/Customer Service with strong team-handling skills. Courier & Logistics experience preferred. Skilled in complaints, escalations, MIS, service quality and coordination.Sourced from naukri
Skills
Customer SupportCustomer Carevoice process
About The Professional Couriers
The Professional Couriers
Logistics
3.8k+
employees
1986
40 years old
Navi Mumbai, Maharashtra
India
₹2.9L PA avg
Avg at The Professional Couriers
₹3.5L – ₹5L PA
This role
About
A comprehensive courier service provider specializing in the efficient delivery of messages, documents, and cargo with a global infrastructure.
Industries
LogisticsLogistics / ShippingUrban Transport
Employee ratings
10 reviews
3.5/ 5
Culture
3.2
Career growth
2.7
Work-life
3.4
Employees rate it well for
Overall Company35Job Security34
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