Walk-in || Customer Care Executive

Walk-In Interview Opportunity at IntouchCX!

About the Job We are currently hiring Customer Service Representatives (English Voice)

As a Customer Service Representative (English), You Will:

• Having daily interactions with the customer to handle issues from end to end via call
  
• Going the extra mile to engage customers in solving issues and ensuring satisfaction
  
• Quickly and effectively building rapport with customers while diagnosing and resolving issues
  
• Providing white glove service and having the ability to provide an overall excellent customer experience
  
• Managing customer expectations regarding estimated response times
  

As a Customer Service Representative (English), You Have:

• Above average verbal and written communication skills - ability to speak accurately, using proper
  

grammar, and good enunciation

• Ability to show high emotional intelligence by remaining calm under pressure while solving the customers
  

concerns

• Ability to listen attentively and to use information provided by clients to tailor responses and actions to
  

meet the clients specific needs

• Ability to learn new skills and quickly absorb and interpret new information, products, and features from the
  

perspective of the customer

• Ability to work in a fast-paced, hectic, changing environment
  
• Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
  
• Ability to operate a phone system and personal computer
  
• Ability to adhere to all organizational policies and procedures
  
• Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays
  
• Ability to perform basic mathematical functions
  
• Ability to effectively interact with employees at all levels of the organization and work with a variety of
  

people from diverse backgrounds.
Hi Candidates,

We are hiring for International Voice, Chat, and Semi-Voice Processes at IntouchCX.
If you are an immediate joiner and looking for an exciting career opportunity, this is your chance!

Interview Date: Tomorrow, 14th October 2026
Reporting Time: 11:30 AM

Candidates will be assigned to suitable projects based on their assessment scores.

Important: Please mention Simu at the top of your resume for referral purposes.

Excited about this opportunity? Join us for the walk-in interview and take the next step in your career!

Company Name: IntouchCX
We look forward to seeing you there. All the best!

Interested candidates, please attend the interview on time!

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learnmore about you and connect you to this exciting opportunity!

HR Simu-[phone removed]
[email removed]

IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask forpayment, or request financial or banking information during the recruitment process. We communicate onlythrough official IntouchCX channels. If you receive a suspicious job offer or posting from anyone claiming torepresent IntouchCX or be an IntouchCX employee, please report it immediately through our official website forreview and verification.