Walk-in || Customer Care Executive

Department: Customer Service

Location: Pune

Experience: Fresher

Role Description: A customer service executive's role is to identifies, investigates, and resolves users problems with computer software and hardware.

Duties/Responsibilities:

Interacting with customers on calls to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

1) Handle customer inquiries both telephonically and by email.

2) Manage and resolve customer complaints

3) Taking Customer feedback

Required Skills/Abilities:

• Complete day shift job, 6 days working.
• Shift Timings: 9am to 6 pm / 10 am to 7pm / 12 am to 1pm / 1PM- 9PM
• No Transport Facility
• Verbal and written communication skills
• Listening skills
• Problem analysis and problem solving
• Customer service orientation

Education Qualifications: -

Graduate