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    Job · 20751620

    MUMBAI · FULLTIME

    Walk-in || Customer Care Executive

    Datamatics Business Solutions

    Datamatics Business Solutions

    Mumbai · onsite · Posted 10d ago

    Sourced fromNaukri
    ₹2.0L - ₹2.2L PA0–2 yrsfulltimeMumbai

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    Section · 01

    About this role

    We are looking for energetic and customer-focused individuals to join our team as Customer Service Associate. As part of our customer support team, you will be responsible for handling inbound calls to assist customers with queries, resolve complaints, and ensure a positive customer experience.

    Key Responsibilities:

    • Handle customer calls professionally and resolve their issues efficiently
    • Provide accurate information about products/services
    • Maintain records of customer interactions
    • Ensure customer satisfaction and high service quality

    Requirements:

    • Good verbal communication skills in English
    • Ability to handle pressure and work in a fast-paced environment
    • Freshers are welcome! Training will be provided
    • Prior BPO/Customer Service experience is a plus

    What We Offer:

    • Friendly and supportive work environment
    • Paid training and career growth opportunities
    • Day shifts / Rotational shifts (based on requirement)
    • Weekly off and leave benefits

    Shift Timings:

    • Day Shift: 8 am to 8pm (Any 9hr shift)


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    Section · 02

    Skills

    Domestic BPOInbound Callsvoice processCalls HandlingInbound Voice ProcessTelecallingBpo Voice

    Section · Company

    About Datamatics Business Solutions

    Datamatics Business Solutions

    Datamatics Business Solutions

    Management Consulting

    5.0k+

    employees

    1982

    44 years old

    Mumbai

    India

    ₹2L – ₹2.3L PA

    This role

    About

    Datamatics Business Solutions (DBSL), is a leader in providing B2B intelligence, sales & marketing services, business process transformation & technology outsourcing solutions.

    Industries

    Management ConsultingTelecom

    Employee ratings

    560 reviews

    3.3/ 5

    Culture

    3.3

    Career growth

    2.6

    Work-life

    3.3

    Employees rate it well for

    Salary101Senior Management49Work Life Balance42Work Environment42Work Culture41

    Find them on

    WebsiteLinkedInAmbitionBox reviews

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