Walk-in || Customer Care Executive

Role & responsibilities

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat

Resolve customer complaints and issues in a timely manner

Maintain accurate records of customer interactions

Provide product and service information to customers

Collaborate with other departments to enhance customer experience

Follow up with customers to ensure satisfaction

Preferred candidate profile

Experience(years)

0 - 2

Qualification

B.Com

BBA

BA

Salary (Annum)

20 - 25

Skills

Good communication skills

Proficiency in MS Excel

Ability to work in a team

Time Management skills