Walk-in || Customer Care Executive

Hiring: International Non-Voice Process

Position: Customer Support Associate International Non-Voice
Process: Email & Chat Support
Company: IntouchCX
Location: Bengaluru – Electronic City Phase 1
Work Mode: Work from Office
Shift: US Shifts / Rotational Shifts
Experience: Freshers & Experienced Candidates
Joining: Immediate Joiners Preferred
Salary: Up to 24,000 Take Home

Job Responsibilities

• Handle customer queries through Email & Chat.
• Provide accurate and professional resolutions to customer concerns.
• Understand customer requirements and provide appropriate solutions.
• Maintain quality and productivity as per process requirements.
• Follow company and process guidelines while handling customer interactions.
• Ensure a high level of customer satisfaction.
• Maintain excellent written communication and typing accuracy.

Eligibility Criteria

• Freshers and Experienced candidates can apply.
• Excellent English written communication skills.
• Good typing speed and accuracy.
• Strong customer-handling and problem-solving skills.
• Comfortable working in US shifts / rotational shifts.
• Candidates must be willing to work from office.
• Immediate joiners preferred.