Walk-in || Customer Care Executive
Sutherland Global Services · Mumbai · onsite · Posted 71d ago
About a minute. You'll make an account on the way through.
About this role
Sutherland is hiring for an Airline Refunds Executive in Airoli, Navi Mumbai!
If you have knowledge of airline refunds, ticketing, reservations, or travel operations, this could be your next career opportunity.
Job Details
Role: Airline Refunds Executive
Location: Airoli, Navi Mumbai
Working Days: Monday to Friday
Week Off: Fixed Saturday & Sunday
Salary: Up to 23,000 CTC + Travel Allowance up to 3,500/month
Joining: Immediate joiners preferred
Eligibility
IATA Certified freshers are welcome to apply
Candidates with prior experience in Airline Refunds / Travel Process preferred
Good communication skills and attention to detail
Required Knowledge
Voluntary & Involuntary Refunds
YQ/YR Taxes
Airport Codes & Geo Codes
PNR creation, retrieval & management
Airline fare rules & refund calculations
Basic knowledge of GDS Amadeus / Galileo / Sabre
Strong attention to detail
Preferred Profile
IATA Certified candidates
Experience in airline refunds, ticketing, reservations, or travel operations
Immediate joiners preferred
Preferred candidate profile
Interested candidates please share resume on watsapp- [phone removed]
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email removed]”
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About Sutherland Global Services

Sutherland Global Services
BPO
17.6k+
employees
1986
40 years old
Chennai, Tamil Nadu
India
₹3.6L PA avg
Avg at Sutherland Global Services
₹2.8L – ₹3.5L PA
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