{"@context":"https://schema.org","@type":"JobPosting","title":"Walk-in || Customer Care Executive- Mass Tort","description":"

Customer Care Executive Mass Tort (US Process)*

Company: EPIV Solutions & Services

Location: Pune Fatima Nagar

Work Mode: Work From Office

Shift: US Shift

Employment Type: Full-Time

*Job Summary*

EPIV Solutions & Services is hiring experienced Mass Tort Executives for our US Process. We are looking for candidates with prior Mass Tort experience who possess excellent communication skills and can efficiently manage client interactions.

*Key Responsibilities*

Handle inbound and outbound calls related to Mass Tort cases.

Conduct client intake and gather required case information.

Qualify potential claimants based on campaign criteria.

Maintain accurate documentation and update CRM records.

Provide excellent customer service while ensuring compliance with company guidelines.

*Eligibility Criteria*

Mandatory: Prior experience in Mass Tort process.

Excellent verbal and written English communication skills.

Strong attention to detail and organizational skills.

Ability to handle high-volume casework efficiently.

Comfortable working in US shifts.

Contact:

HR Priya and Faizan 9529157224 / 7743890636

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