Walk-in || CRM Executive

Job Title: Tele-caller (Cold Calling)

Department: Sales & Business Development

Reporting To: Sales Manager / General Manager

Location: Chennai

Work Type: Full-time (Monday to Saturday)

Job Summary:

The Tele-caller will generate and qualify business leads for All Warehouses & Industrial Parks Private Limited through outbound cold calling, follow-ups, and handling enquiries. The role is to build a steady pipeline of prospective tenants and buyers for warehouses, factories, and industrial spaces, and to convert conversations into confirmed site visits and meetings for the sales team.

Key Responsibilities:

Lead Generation & Cold Calling:

* Make outbound cold calls daily to prospective clients such as manufacturers, logistics and 3PL companies, e-commerce and FMCG businesses, traders, and brokers, as per the call targets set by management.

* Introduce the Company and its warehouse and industrial space offerings in a clear, confident, and professional manner.

* Understand and qualify each requirement: location, size, budget, timeline, type of space, and decision maker.

* Follow up persistently with warm and interested leads until they are converted or closed.

Conversion & Coordination:

* Schedule site visits and client meetings for the sales team and ensure confirmations and reminders are completed.

* Share property details, brochures, and location information with prospects through WhatsApp and email.

* Handle inbound enquiries from the website, Google Ads, property portals, and social media promptly and professionally.

* Coordinate with the sales team and property team on availability and client feedback.

Records & Reporting:

* Update every call outcome, lead status, and follow-up date accurately in the Company CRM on the same day.

* Maintain call logs and lead databases; ensure no lead is left without a next action.

* Submit daily and weekly reports on calls made, leads generated, site visits fixed, and conversions.

* Share market feedback, common objections, and competitor information with management.

General:

* Follow the approved call scripts, SOPs, and data confidentiality guidelines.

* Maintain professional conduct with clients and colleagues at all times.

* Perform any additional responsibilities assigned by the Company from time to time.

Qualifications & Experience:

* Graduate in any discipline (a bachelor's degree in Business / Commerce / Marketing is preferred).

* 13 years of experience in tele-calling, tele-sales, or lead generation, preferably in real estate; freshers with strong communication skills may be considered.

* Fluent in Tamil and English; Hindi is an added advantage.

* Comfortable with CRM tools, MS Office / Google Workspace, and WhatsApp for Business.

* Confident voice, persuasive communication, and the ability to handle rejection positively.

* Target-oriented, disciplined, and able to work consistently on repetitive outreach.

Core Competencies:

* Communication and persuasion.

* Resilience and persistence.

* Active listening and objection handling.

* Time management and follow-up discipline.

* Accuracy in data entry and reporting.

* Team coordination.

Benefits:

* Fixed salary with performance-linked incentives, as per Company policy.

* Training on industrial real estate and sales techniques.

* Growth path into senior sales and business development roles.

* Supportive and collaborative work environment.Role & responsibilities

Preferred candidate profile