Walk-in || Crm Executive

Role & responsibilities

To maintain professional relationships with international clients, ensure timely communication, coordinate query and complaint resolution, follow up on payments and orders, and improve customer satisfaction and retention.

Preferred candidate profile

Client relationship management ,

Order coordination, Query and complaint management , Query and complaint management , Order receipt and verification

To process confirmed client orders accurately and efficiently, maintain complete order documentation, coordinate product availability and payments, and ensure timely handover for packing and dispatch

Perks and benefits