Walk-in || Credit Bureau Disputes/Client Default Solutions

Roles & Responsibilities

Handle complex and escalated Credit Bureau Disputes.

Review account details, documents and credit reporting records for accurate resolution.

Perform quality checks and ensure process/SLA compliance.

Identify process gaps, errors and recurring issues; conduct RCA and trend analysis.

Support training, coaching, nesting and floor assistance for team members.

Prepare and maintain SOPs, process guides and job aids.

Support UAT, process changes and continuous improvement initiatives.

Monitor queue status and support timely closure of critical/aged cases.

Provide process updates and escalate operational risks to the Team Lead.

Ensure adherence to banking, credit reporting and internal process guidelines.Role & responsibilities

Apply Through

Mail id [email removed]

Contact [phone removed]