Walk-in || contact
Dr. Agarwal's Eye Hospital · Chennai · onsite · Posted 31d ago
₹2.0L - ₹3.0L PA1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Handle inbound and outbound calls from patients.
- 2. Schedule, reschedule, and confirm appointments for consultations and surgeries.
- 3. Provide information regarding hospital services, doctors, locations, and operating hours.
- 4. Address patient queries and concerns in a professional and courteous manner.
- 5. Conduct appointment reminders and follow-up calls
Preferred candidate profile
- Any Graduate
- 05 years of experience in customer service, call centers, BPO, healthcare, or hospitality preferred
- Excellent verbal communication skills in English /Tamil / Telugu / Kannda /Hindi/Marathi.
- Willingness to work in 9 hours rotational shifts between 7:00 AM and 9:00 PM
Sourced from naukri
Skills
Customer ServiceCSATCustomer Supportcontact centerCall Centercall centrecustomer escalationscontact centreAhtTelecalling
About Dr. Agarwal's Eye Hospital
Dr. Agarwal's Eye Hospital
Healthcare
1.7k+
employees
1957
69 years old
Chennai, Tamil Nadu
India
₹5L PA avg
Avg at Dr. Agarwal's Eye Hospital
₹2L – ₹3L PA
This role
About
Dr. Agarwal's eye hospital with the best eye specialists and 100+ hospitals in India providing the best eye disease treatment since 1957.
Industries
Healthcare
Employee ratings
10 reviews
3.7/ 5
Culture
3.4
Career growth
2.7
Work-life
3.3
Employees rate it well for
Compensation & Benefits38Overall Company37
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