Walk-in || Contact Center Specialist

Contact Centre Specialist Noida/Gurgaon

Requirements:

• Graduate/Post Graduate from any stream
• Minimum 1 year International Customer Service experience
• Excellent communication & customer-handling skills
• Good multitasking and problem-solving ability
• Detail-oriented with strong focus on accuracy & compliance
• Willingness to complete Finra certification.

Key Responsibilities:

• Handle client & financial advisor queries related to accounts, services and transactions
• Resolve complex issues through inbound/outbound calls
• Process service requests and maintain accurate records
• Provide guidance on financial services, systems & procedures
• Ensure timely resolution and excellent customer experience
• Support process improvement and operational efficiency

Salary: Up to 63K In-hand + 6K Night Allowance + 36K Annual Bonus

Shift: 6:30 PM4:30 AM (Shift Window)

Working: 5 Days + 2 Rotational Offs

Mode: Hybrid

Transport: Both-Side Cab

Location: Noida/Gurgaon

Contact HR Ekta - [phone removed]