Walk-in || Compliance and Operations Manager

Post: Compliance and Operations Manager

Timing: 8:30 A.M. - 5:30 A.M.

JD: A. Regulatory Compliance Stock Broking

• Ensure compliance with applicable SEBI regulations, circulars, guidelines and directions, along with requirements prescribed by recognised stock exchanges and clearing corporations.
• Monitor regulatory updates and assess their impact on the company's business operations, policies and internal processes.
• Ensure timely submission of regulatory returns, periodic reports, disclosures and compliance certificates to SEBI, stock exchanges and other relevant authorities.
• Oversee compliance relating to client registration, KYC, client documentation, account modifications and ongoing client due diligence.
• Monitor compliance with client fund and securities handling requirements, including client-level segregation, upstreaming where applicable, and settlement-related obligations.
• Ensure compliance with margin collection, reporting, peak margin requirements, collateral management and applicable risk-management norms.
• Monitor contract notes, client ledgers, funds and securities settlement, payout obligations and related operational controls.
• Oversee investor grievance redressal, including complaints received through SEBI SCORES, exchange platforms and applicable online dispute resolution mechanisms.
• Review internal compliance policies, standard operating procedures (SOPs), compliance calendars and control frameworks periodically.
• Coordinate with senior management and relevant departments to close regulatory gaps and implement corrective actions.

B. Depository Participant (DP) Compliance – NSDL/CDSL

• Oversee compliance with applicable SEBI regulations, depository bye-laws, business rules, operating instructions and circulars issued by NSDL/CDSL.
• Supervise demat account opening, account modification, KYC verification, documentation and client onboarding controls.
• Ensure proper verification and processing of DIS, electronic instructions and other permitted debit/credit instructions, as applicable.
• Monitor off-market transfers, inter-depository transfers, transmission, transposition, pledge/unpledge and other demat-related transactions.
• Ensure compliance with suspicious transaction escalation and applicable record-retention obligations.
• Monitor corporate action processing, including bonus, rights, dividends where relevant to DP operations, mergers, demergers and other eligible corporate actions.
• Oversee reconciliation of client securities balances, transaction records, holding statements and depository-related records.
• Ensure timely processing of client requests, closure of demat accounts, rematerialisation and other service requests in accordance with applicable timelines.
• Coordinate with NSDL/CDSL, stock exchanges, RTA/issuer teams and other stakeholders for operational and compliance-related matters.
• Maintain inspection readiness, documentation trails and evidence of compliance with depository requirements.

E. Audits, Inspections & Regulatory Reporting

• Coordinate statutory, internal, concurrent, systems, cyber-security and other applicable audits and inspections.
• Prepare and maintain audit documentation, compliance evidence, registers, reconciliations and supporting records.
• Act as a coordination point for inspections and queries raised by stock exchanges, clearing corporations, NSDL/CDSL and auditors.
• Prepare responses to audit observations, regulatory queries, inspection findings and compliance deficiencies.
• Track observations through to closure within prescribed timelines and maintain a centralised action tracker.
• Ensure periodic reviews of policies, procedures, compliance checklists and operational control documents.
• Assist senior management in preparing compliance reports, risk updates and status reports for management review.

3. Required Skills & Competencies

• Strong understanding of Indian capital markets and the regulatory framework governing stock brokers and Depository Participants.
• Practical knowledge of SEBI, NSE/BSE, clearing corporation and NSDL/CDSL compliance requirements.
• Experience in broking operations, DP operations, settlement processes and client servicing.
• Good understanding of KYC, AML, PMLA, risk management and internal control frameworks.
• Experience in regulatory reporting, audit coordination, inspection management and compliance documentation.
• Strong analytical, reconciliation and problem-solving skills.
• Excellent drafting, communication, coordination and stakeholder-management abilities.
• Proficiency in MS Excel, MIS preparation and relevant broking/depository back-office systems.
• Ability to manage multiple deadlines, resolve operational issues and work effectively under regulatory timelines.
• High degree of integrity, attention to detail, confidentiality and professional judgement.

5. Key Performance Indicators (KPIs)

Performance will be assessed against the following parameters:

1. Timely completion of regulatory filings, submissions and compliance deliverables.
2. Adherence to applicable regulatory requirements and reduction in compliance exceptions.
3. Timely closure of audit observations and inspection findings.
4. Accuracy and timeliness of broking and DP reconciliations and settlement-related activities.
5. Compliance with client onboarding, KYC and documentation standards.
6. Turnaround time for client requests, transaction exceptions and investor grievances.
7. Effectiveness of internal controls, risk mitigation and operational process improvements.
8. Timely resolution of regulatory queries and implementation of corrective actions.
9. Quality of MIS reporting, documentation and management updates.
10. Team productivity, process discipline and adherence to internal SOPs.