Walk-in || Claims Associate

Job Details

Client: Optum (UHG)

Payroll: JoulesToWatts

Role: Claims Process (Non-Voice)

Project Duration: 6 Months

Salary: 19,500 per month

Shift Timings: 5:45 PM 3:30 AM (Night Shift)

Transport: Two-way cab facility (within 30 km)

Benefits

500/month 100% Attendance Bonus

500/month Project Completion Bonus

1,000 Gift Card Monthly R&R (Performance Based)

300/month Refreshment Allowance

Overtime Pay (if applicable)

Job Description

As a Claims Process Associate, you will be responsible for processing healthcare claims in a non-voice environment. The role involves reviewing claim documents, verifying information, and updating claim details accurately within internal systems while maintaining quality and productivity standards.

Key Responsibilities

Review and process healthcare claims using internal applications.

Verify invoices, receipts, expense reports, and supporting documents.

Enter and validate claim information with a high level of accuracy.

Meet quality, productivity, and turnaround time targets.

Maintain confidentiality of customer and claim information.

Work closely with internal teams to resolve claim-related discrepancies.

Adhere to company policies and process guidelines.

Required Skills

Good typing speed and computer proficiency.

Strong attention to detail and accuracy.

Basic analytical and problem-solving skills.

Good written communication skills.

Willingness to work in permanent night shifts.

Ability to learn new processes and systems quickly.

Training

Comprehensive training will be provided on the process, systems, and healthcare claims before you start handling live transactions.