Walk-in || Chat Support Process - Freshers Walkin on 1st Oct To 8th
Cyberco Solutions · Hyderabad · onsite · Posted 22d ago
About a minute. You'll make an account on the way through.
About this role
Freshers are welcome to apply. The starting take-home salary will be 14,000 INR.
We are seeking Freshers with strong typing speed and high accuracy in the English language. Candidates should be energetic, focused, and eager to work in an Online Chat Support role, handling both inbound and outbound conversations with customers from the USA and other international markets. The role involves engaging users through live chat platforms, understanding their needs, promoting relevant offers, and converting interactions into successful sales while maintaining high service standards.
Key Responsibilities
Handle live chat conversations with customers from the USA and global markets
Engage users proactively and convert inquiries into sales / sign-ups / deposits
Promote ongoing offers, bonuses, and campaigns through chat
Build trust and maintain a human, friendly conversation tone (not robotic)
Assist customers with basic queries related to account, promotions, and payments
Follow chat scripts and compliance guidelines while keeping conversations natural
Meet or exceed daily/weekly sales and conversion targets
Coordinate with support, payments, and marketing teams when required
Maintain proper chat logs and CRM updates
Work in US time zones or rotational international shifts
Requirements & Qualifications:
Freshers and Experience in online chat sales, live chat support, or customer engagement
Ability to persuade, upsell, and close sales via chat
Excellent written communication skills with a persuasive tone.
Strong interpersonal and problem-solving abilities.
Comfortable working in a fast-paced, KPI-driven environment.
Skills:
Strong typing speed and accuracy in English Language.
Sales-oriented mindset.
Multitasking and time management.
Customer-centric approach.
Tech-savviness and adaptability.
Benefits:
Attractive compensation package
Opportunities for career growth in international customer support.
Performance Bonus
Shift & Timings: Night Shifts
Sourced from naukri