Walk-in || Cashier - Food Industry

Role & responsibilities

Billing and Cash Handling

• Prepare accurate bills for food and beverage orders.
• Collect payments through cash, debit/credit cards, UPI, and other approved payment methods.
• Issue receipts to customers for every transaction.
• Verify cash received and return the correct change.
• Ensure all transactions are recorded accurately in the billing system.

2. POS and Billing System Management

• Operate the Point of Sale (POS) system for billing and order processing.
• Enter food orders and apply approved discounts, offers, and promotions.
• Ensure correct pricing, taxes, and service charges are applied as applicable.
• Coordinate with kitchen staff to resolve billing or order discrepancies.
• Report POS or billing system issues to the concerned department.

3. Cash Reconciliation and Reporting

• Maintain accurate records of daily cash collections and digital payments.
• Reconcile cash, card, and UPI transactions at the end of each shift.
• Prepare daily sales and cash closing reports.
• Report cash shortages, excess amounts, refunds, or discrepancies to the supervisor.
• Submit collected cash and transaction records to the authorized person.

4. Customer Service

• Greet customers politely and handle billing inquiries professionally.
• Explain menu prices, available payment options, and applicable offers.
• Resolve minor billing issues and escalate complaints when necessary.
• Maintain accuracy and efficiency during peak business hours.
• Ensure a smooth and pleasant checkout experience for customers.

5. Coordination with Other Departments

• Coordinate with service staff, kitchen staff, and restaurant supervisors regarding orders and billing.
• Verify order details before generating bills.
• Inform the concerned team about cancelled orders, refunds, and payment failures.
• Support the operations team in maintaining smooth daily restaurant activities.

6. Food Industry Hygiene and Workplace Standards

• Maintain a clean and organized cashier counter.
• Follow food establishment hygiene and workplace safety procedures.
• Keep food items and beverages away from cash-handling and billing equipment.
• Follow company policies for personal grooming, uniforms, and professional conduct.

Preferred candidate profile

* Immediate Joiners - Male and Female