Walk-in || Career Specialist

Job description - Career Specialist

Roles & Responsibilities

• Engage with prospective students and their families to recommend suitable educational programs and career options.
• Provide one-on-one counselling to help students make informed decisions about their academic and professional future.
• Manage the complete student journey from first inquiry to admission and on boarding.
• Convert leads into enrolments through effective follow-ups via phone, email, and messaging.
• Handle walk-in inquiries at branch locations and maintain a high walk-in to enrolment conversion rate.
• Coordinate closely with branch staff and internal admission teams for smooth student on boarding.
• Monitor and manage fee structures in compliance with institutional guidelines.
• Maintain accurate and up-to-date student records in internal systems.
• Achieve and exceed weekly/monthly enrolment targets.

Qualifications & Skills

Bachelor's or Master's degree in any discipline.

• Excellent interpersonal and communication abilities.

Empathetic, patient, and capable of connecting with students from diverse backgrounds.

Strong problem-solving skills and ability to work independently with minimal supervision.

Previous experience in counseling, advisory, or student support roles is an added advantage.

• Proficient in basic computer applications and office productivity tools.

• Confident, self-driven, and highly energetic.

• Proactive, resourceful, and solution-oriented mindset.