Walk-in || Business Development Manager

Responsibilities:

1. Business Growth & Revenue

• Develop and implement strategies to increase revenue across all three gyms.

• Set and achieve monthly, quarterly and annual business targets.

• Identify new business opportunities and untapped customer segments.

• Analyze sales performance and take corrective action where required.

• Monitor competitors, pricing, offers and market trends.

2. Membership Sales

• Drive new membership acquisition across all three gyms.

• Improve lead-to-membership conversion.

• Develop effective follow-up systems for enquiries and leads.

• Monitor sales pipeline and ensure timely follow-up.

• Develop referral, renewal and membership upgrade strategies.

• Ensure sales targets are achieved without unnecessary discounting.

3. Corporate & Institutional Business

• Develop corporate membership and corporate wellness partnerships.

• Approach companies, institutions, schools, hospitals and other organizations.

• Build long-term relationships with corporate clients.

• Generate additional revenue through corporate and institutional tie-ups.

4. Sales Team Management

• Lead, guide and motivate the sales/membership teams of all three gyms.

• Set individual and team targets.

• Monitor daily sales activities and conversion performance.

• Conduct regular sales meetings and performance reviews.

• Train team members in lead handling, follow-up, presentation and closing techniques.

5. CRM & Reporting

• Ensure proper use of CRM for lead management and follow-ups.

• Monitor leads, conversions, pending follow-ups and lost leads.

• Prepare daily, weekly and monthly business reports for management.

• Analyze key performance indicators such as:

• Leads generated

• Lead conversion

• Membership sales

• Revenue collected

• Renewal rate

• Average membership value

• Customer acquisition cost

6. Marketing & Promotions

• Coordinate with the marketing team to plan local marketing campaigns.

• Develop membership offers, referral programs and promotional activities.

• Explore local partnerships and community marketing opportunities.

• Measure the effectiveness of marketing campaigns and lead sources.