Walk-in || Business Development Executive

Role & responsibilities

• Manage corporate client relationships after successful sales closure and vending machine deployment.
  
• Conduct daily visits to existing corporate accounts to ensure client satisfaction and service quality.
  
• Build strong relationships with client SPOCs and employees to improve engagement and retention.
  
• Plan and execute employee engagement activities to drive BBInstant app downloads, registrations, and activations.
  
• Drive customer adoption, repeat purchases, and revenue growth across assigned corporate accounts.
  
• Plan and execute marketing campaigns, promotional activities, product sampling, and brand awareness initiatives at corporate locations.
  
• Understand client concerns and coordinate with cross-functional teams, including Operations, Refilling, Customer Support, and Supply Chain, to ensure timely resolution.
  
• Monitor machine performance, product availability, assortment, and service quality, and proactively address gaps.
  
• Plan and execute first-day launch activities for newly deployed vending machines to ensure a smooth launch and maximum employee engagement.
  
• Track account performance, app activations, client feedback, and revenue growth, and share regular reports.
  
• Identify opportunities to improve existing account performance and enhance the overall customer experience.

Preferred candidate profile

Key Performance Indicators (KPIs)

• Client satisfaction and retention.
  
• Daily existing account visits completed.
  
• BBInstant app downloads, registrations, and activations.
  
• Growth in transactions and revenue per machine.
  
• Number of marketing and employee engagement activities conducted.
  
• Timely resolution of client issues.
  
• Successful execution of new account launch activities.
  
• Improvement in account performance and repeat purchases.
  

Required Skills

• Strong communication and relationship-building skills.
  
• Client handling and problem-solving abilities.
  
• Good coordination and follow-up skills.
  
• Ability to plan and execute marketing and engagement activities.
  
• Sales-oriented mindset with a focus on revenue growth.
  
• Basic knowledge of MS Excel, reporting, and performance tracking.
  
• Willingness to travel daily to corporate client locations within the assigned territory.