Walk-in || BPO Voice - Sales / Customer Care

Role & responsibilities

• Cold Calling: Dialing numbers from provided lead lists to pitch company products or services.
• Pitching & Explaining: Presenting product features clearly, answering customer questions, and overcoming objections.
• Target Achievement: Meeting or exceeding individual and team sales quotas.
• Data Updating: Recording customer details, call outcomes, and feedback accurately into CRM (Customer Relationship Management) software.
• Follow-Ups: Re-contacting interested prospects or resolving pending customer queries to close sale

Preferred candidate profile

• Education: Minimum 12th pass (High School Diploma); a bachelor's degree is a plus.
• Experience: 0 to 2+ years of experience in telemarketing, customer service, or BPO sales (freshers are frequently hired for entry-level roles).
• Communication Skills: Excellent verbal communication, active listening, and a clear speaking voice.
• Soft Skills: Resilient and calm attitude to handle rejection without losing motivation.