NOIDA · FULLTIME
Walk-in || BPO Executive (Chat/Email/Voice/Blended) - Noida/Gurugram
Theempiric Consulting Services
Noida · onsite · Posted 11d ago
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Section · 01
About this role
Job Locations:
Gurugram and Noida
Work Schedule:
5 Days a Week Rotational/Night Shifts
Immediate Openings:
Multiple roles across Voice, Non-Voice, and Backoffice Immediate joiners preferred!
Open Positions & Locations:
- US Voice Process Noida and Gurugram
- Email Process Gurugram
- Live Chat Agent Gurugram
- US Debt Collector Noida
- US Technical Support Associate Gurugram
- UK Telecom Voice Process Gurugram
- Travel Support Associate Gurugram
- Sales & Retention Support Gurugram
- Travel & Telecom Associate Noida
About the Opportunity:
Join leading multinational BPOs in Noida & Gurugram where career growth meets supportive teams. Roles include Customer Support Associates & Technical Support Associates across Voice, Non-Voice, and Backoffice functions.
Key Responsibilities:
- Resolve customer queries via voice, email, or chat within SLA & quality targets
- Deliver exceptional technical/domain-specific support in fast-paced environments
- Maintain metrics: AHT, Quality, RCR
- Multitask while following SOPs & compliance guidelines
Candidate Requirements:
- Excellent English communication (verbal & written)
- Graduate preferred; freshers welcome
- Flexible for rotational/night shifts (24x7 setup)
- Strong organizational & multitasking skills
- Prior BPO experience is a plus but not mandatory
What We Offer:
- Competitive salary + performance incentives
- Career growth with structured learning & fast-track opportunities
- Cab facility during odd hours + employee benefits
- Inclusive, diverse workplace with supportive HR & training teams
How to Apply (Walk-in & Virtual Interviews):
Contact HR Immediately (WhatsApp/Call):
For Both Noida and Gurgaon based jobs Hr Contact:
Manya @ [phone removed]
Sapna @ [phone removed]
Reshmi @ [phone removed]
Message TheEmpiric Consulting Services Pvt Ltd on WhatsApp @ [phone removed] or Click on the link https://wa.me/theempiricconsulting?qr=1
- Name
- Contact
- Current Location
- Highest Qualification
- If Experienced: Detailed overview along with last CTC and in-hand
- Are you an immediate joiner?
Quick Checklist Before You Apply:
- Updated resume highlighting communication/domain skills
- Photo ID + recent passport-size photograph
- Availability to join immediately/short notice
- Flexibility for rotational/night shifts
Why Apply Through Us:
- One-to-One Interview Guidance
- Daily practice sessions & continuous follow-up
- Direct HR access with company recruiters
- No placement charges Free end-to-end support
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Section · 02