Walk-in || Billing Executive

JOB DESCRIPTION

Billing Executive ( Male )OP & IP

Department: Billing / Front Office
Location: MV Hospital for Diabetes, Royapuram, Chennai
Duty Hours: Rotational 7am-4pm,10am-7pm,12pm-9pm
Experience: 13 years in Hospital Billing / Healthcare
Qualification: B.com/BBA/ Diploma in Hospital Administration or related field

Job Summary

We are looking for a Billing Executive to handle Outpatient (OP) and Inpatient (IP) billing activities, patient billing, payment collection, insurance coordination, and accurate maintenance of billing records.

Key Responsibilities

OP Billing

• Register patients and verify patient details.
• Generate OP bills, consultation bills, and procedure bills.
• Collect cash, card, UPI, and other payments.
• Provide receipts and explain billing details to patients.
• Handle refunds and billing corrections as per hospital procedures.
• Coordinate with doctors, nursing, pharmacy, laboratory, and other departments.

IP Billing

• Prepare and maintain inpatient admission and billing records.
• Generate interim and final IP bills.
• Verify charges for room, procedures, investigations, medicines, and other services.
• Coordinate with nursing, pharmacy, laboratory, and other departments to ensure all charges are captured.
• Prepare discharge bills and coordinate with the concerned departments for timely discharge.
• Explain the final bill to patients/attenders when required.

Insurance / TPA Support

• Coordinate with the Insurance/TPA department for cashless and reimbursement cases.
• Verify insurance-related documents and patient details.
• Assist in collecting required documents for claim processing.
• Coordinate for approvals and final billing requirements.

Cash & Records

• Maintain daily billing and collection records.
• Prepare daily cash/collection reports and submit them to the concerned department.
• Ensure accurate handling and reconciliation of cash and digital payments.
• Maintain billing documents and records confidentially.
• Follow hospital billing policies, SOPs, and financial procedures.

Required Skills

• Good knowledge of OP & IP hospital billing procedures.
• Basic knowledge of hospital information/billing software.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office and Excel.
• Good numerical and calculation skills.
• Accuracy and attention to detail.
• Ability to handle patients and attenders professionally.
• Ability to work effectively with multiple hospital departments.

Preferred Experience

• Previous experience in a hospital, clinic, or healthcare billing department.
• Experience in both OP and IP billing will be preferred.
• Knowledge of insurance/TPA billing will be an added advantage.

Key Performance Areas

• Billing accuracy
• Timely completion of OP/IP bills
• Accurate payment collection and reconciliation
• Proper documentation
• Patient service and communication
• Coordination with internal departments
• Compliance with hospital billing procedures

Preferred candidate profile