Walk-in || Billing Executive / Billing Coordinator

Title: Executive- Customer Support

Location: Thane

Job Summary

Admissions of ICU, Ward, Minor OT Procedures admission & estimation, Casualty OPD Billing MIS.

Job Profile

Admissions:

• Doing all casualty patients ICU & Ward admission from casualty billing desk. Explaining patients relative about admission process and bed charges, refund policies.
• Explaining about TPA/Cashless process and about security deposit.
• Arranging bed as per relative request.
• Ensuring about bed readiness and ICU bed number confirmation from respective department.
• Explaining about hospital rules and policies during time of admission.
• Guiding relative for cashless or corporate facilities.
• Looking after patient shifting from casualty and time tracking
• Giving stat emergency surgeries clearance (PAMI/RTA) at one point of time since it is life saving situation with the confirmations from senior with taking proper undertaking from relative about payment clearance status.
• Taking undertaking/consent from insurance patients.
• Minor OT:
• Giving minor OT procedure estimation after confirming with doctors over phone. Explaining about all procedure charges.
• Taking initial surgery deposit and giving clearance to casualty staff.
• Preparing final bill for the same patients.
• Casualty OPD Billing:
• Casualty Billing including Pharmacy/Consumable/Radiology and consultation.
• Following employee billing policies.
• Submitting total cash to cahier daily as per userwise scroll.
• IV Injection co-ordination:
• Filtering IV injection patient if it is less than 30 minutes guiding to casualty staff or CMO.
• If more than 30 minutes coordinating in stem cell for bed and sifting.
• Doing admission in stem cell bed from casualty and once it is done doing final billing also with final confirmation from concern staff in stem cell department.
• Mass Casualty:
• Doing all patients registration rapidly.
• Keeping track of relative about their billing and information.
• MIS Report:
• Preparing admission tracking daily.
• Preparing IV injection tracking daily.

Skills

MS Office proficiency

Effective interpersonal communication skill and presentation skills

Ability to organize; prioritize and work efficiently under pressure and subject to changing priorities; Managing multiple tasks. Problem solving attitude.

Experience

More than 5 years in same field.

Qualification

Graduate from any stream

Reporting

Manager Billing Customer Support