Walk-in || Bengali Voice Process ( Tele Sales || Graduate Fresher Welcome )

Bengali Voice Process ( Tele Sales || Graduate Fresher Welcome )

WORK FROM OFFICE

NEED TO JOIN IMMEDIATELY

Qualification:- Graduation

Age:- Below 34 years

Experience:- 1 to 3 years

Permanent Job

Fixed Salary + Incentive

Monday to Saturday Working

Sunday Fixed Weekly Off

General Shift (9:30 am to 7.30 pm)

Salary on time

Walk in Interview (Venue Details):-

Matrimomy.com Limited, Ground Floor, P S Sijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091.

CONTACT PERSON: -

Suvankar Saha:- [phone removed] (CALL/WHATSAPP)

Role Overview: -

The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Role & responsibilities:-

Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters.

Explaining the product features in detail and how to use the packages.

Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements

Functional:-

Customer Orientation

Language skills English / Regional language

Telemarketing / Selling Skills

Behavioural

Values Integrity / Honesty / Respect

Communication Oral & Written skills / Listening

Executive Presence

Business / Telephone Etiquette

Perks and benefits

On time salary every month of 30th/31st

Sales incentive.

PF, ESIC, Gratuity facilities.

Every year salary increment & promotion.

Leaves benefits.

Learning & development continuous training facilities.

Role: Sales Support & Operations - Other

Industry Type: BPM / BPO

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Sales Support & Operations

Education _ Any Graduate

Key Skills

Skills highlighted with are preferred key skills

Telesales Tele calling Telemarketing

Outbound Sales Outbound Calling Domestic Calling Domestic BPO Domestic Voice Process Bpo Voice Bpo Sales Domestic Sales Sales Process Upselling Outbound Process Cross Selling Insurance Sales Credit Card Sales Loan Sales

About company

Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members.

The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.