Walk-in || Banking Sales Officer || Walk-in @ Sector 127 Noida || Day Shift Job

Greetings From Shining Stars ITPL!!!

Hello Jobseekers,

We are looking for confident and energetic candidates to join our team as Banking Process Associate. This role offers an excellent opportunity to build a career in the banking sector by gaining strong customer service and sales experience while working with a reputed private bank.

Key Responsibilities

• Customer Assistance: Handle inbound/outbound calls, chats, or emails regarding customer banking queries, account status, and transaction histories.
• Issue Resolution: Troubleshoot and resolve customer complaints related to credit/debit cards, net banking, UPI/digital payments, and loan inquiries.
• Product Guidance: Educate customers on digital banking features, mobile apps, and financial products/services and achieve assigned targets and earn performance-based incentives
• Compliance & Data Security: Strictly follow banking compliance rules, privacy guidelines, and verification procedures to protect sensitive customer data.
• Documentation: Accurately log customer interactions, escalation tickets, and resolution details in the CRM system.

Qualifications & Skills Needed Required:

• Education: Any 12th pass can apply except Tech. Graduates (B.Tech/B.E/BCA/Pharma).
• Communication: Decent verbal and written communication skills in English and Hindi.
• Customer Orientation: Strong active listening, empathy, and problem-solving abilities.
• Technical Aptitude: Basic computer literacy and typing skills.

Salary:

Fresher - 17.5k to 19k CTC (Based on Interview Performance)

Experience - 18.5k to 21k CTC (Based on Interview Performance)

Additional Benefits

• Attractive performance-based incentives over and above salary.
• Shuttle facility available.
• Rotational Day Shift. No Night Shift.
• 6 days working with rotational weekly off
• Opportunity for top performers to move to direct bank payroll

NOTE: -

• SHINING STARS ITPL DO NOT CHARGE ANY FEES FROM THE CANDIDATES
• Applicants must not have any pre-determined leave requirement in this month or in the next 3 months.

Contact Details - Indrajeet [phone removed] (Call/WhatsApp)

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