Walk-in || Back Office Executive (Service Department)

Role & responsibilities

• Maintain service records, customer databases, and documentation.
• Prepare quotations, service reports, and other office-related documents.
• Coordinate with service engineers regarding service schedules and updates.
• Handle customer calls and provide service-related information.
• Follow up with customers for service feedback and pending requirements.
• Manage emails, reports, and data entry activities.
• Update daily service activities and maintain MIS records.
• Support the service team in administrative and coordination tasks.
• Ensure proper filing and record management.

Preferred candidate profile

• Graduate in any discipline.
• Basic knowledge of computers and MS Office is required.
• Female candidates preferred.
• Minimum 03 years of experience in Back Office, Customer Support, Administration, Data Entry, or Service Coordination.
• Freshers with good communication and computer skills are welcome to apply.

Required Skills

• Good communication and coordination skills.
• Proficiency in MS Office (Excel, Word, Outlook).
• Basic knowledge of email handling and data management.
• Good typing speed and attention to detail.
• Ability to manage multiple tasks efficiently.
• Positive and professional attitude.

Preferred Candidate Profile

• Organized and detail-oriented individual.
• Strong follow-up and coordination skills.
• Ability to work in a team environment.
• Customer-focused and proactive approach.

Salary & Benefits

• Salary: 12,000 25,000 per month (based on qualification, experience, and performance).
• Additional benefits as per company policy.
• Learning and career growth opportunities.