Walk-in || Associate

Incedo is hiring!

Position Title Associate

Shifts- Night shifts

Education- Any graduate

Experience- 6 months to 2 years of AML/KYC/Loan documentation exp. is mandatory

Responsibilities

• Conduct a review of customer file to check for accuracy, completeness, and ensuring all supporting documentation is uploaded

• Primary contact for expertise on policy and procedures.

• Responsible for disseminating and implementing changes to the policy and procedures

• Identify training gaps and needs

• Liaising with the Middle Office Line of Business for any exceptions and exemptions

• Initiate and coordinate client outreach for fetching client documentations and any additional information

• Assess client legal hierarchy and the Know Your Client (KYC) documentation required as per policy

• Able to identify red flags and judge the need for escalation

• Able to meet volume and quality check targets to meet service level agreements without compromising on quality

• Identify, recommend and implement process efficiencies

• Maintain a record of and report progress as required

Key Skills & Competencies

• Hands-on experience with AI and productivity tools such as Microsoft Copilot, ChatGPT, and other AI-enabled analytical platforms to improve operational efficiency and decision-making.
• Certification or training in Artificial Intelligence (AI), Generative AI, Data Analytics, or related technologies will be an added advantage.
• Strong communication skills, with the ability to interact effectively with internal stakeholders, clients, and cross-functional teams.
• AI-First problem-solving mindset, leveraging automation and AI-driven solutions to enhance processes, productivity, and accuracy.
• Transformative and growth-oriented mindset, with a passion for innovation, continuous improvement, and driving operational excellence.
• Ability to identify opportunities for process optimization, automation, and digital transformation within wealth management operations.

We offer:

1. Chance to join a truly growth-embracing culture, which will commit to helping you grow personally and professionally.

2. An opportunity to work as part of a dynamic, ambitious and international team in an informal and pleasant working environment.

Thanks,

Incedo HR Team