Walk-in || Associate Customer Support
Tech Mahindra · Mumbai · onsite · Posted 27d ago
₹1.0L - ₹3.5L PA1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Handle customer inquiries through phone, email communication channels.
- Provide accurate information regarding products, services, policies, and procedures.
- Resolve customer complaints and concerns in a timely and professional manner.
- Identify customer needs and offer appropriate solutions to ensure customer satisfaction.
- Maintain detailed records of customer interactions, transactions, and resolutions in CRM systems.
Job Details
- Graduate + Min 6 Months Experience in Customer Support
- Excellent verbal and written communication
- 5 Days Working with 2 Rotational off
- Day Rotational Shift
For More Info
HR Akshita - [phone removed]
[email removed]
Sourced from naukri
Skills
Customer ExperienceCustomer Retentioncustomer satisfactionCustomer SupportProblem SolvingOutbound CallingInbound CallsCustomer Support Processvoice process
About Tech Mahindra

Tech Mahindra
IT Services & Consulting
119.3k+
employees
1986
40 years old
Pune, Maharashtra
India
₹1L – ₹3.5L PA
This role
About
We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!
Industries
IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction
Employee ratings
43,279 reviews
3.4/ 5
Culture
3.2
Career growth
2.7
Work-life
3.4
Employees rate it well for
Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044
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