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    Job · 19102170

    Tech Mahindra logo

    Walk-in || Associate Customer Support

    Tech Mahindra · Mumbai · onsite · Posted 27d ago

    ₹1.0L - ₹3.5L PA1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Role & responsibilities


    • Handle customer inquiries through phone, email communication channels.
    • Provide accurate information regarding products, services, policies, and procedures.
    • Resolve customer complaints and concerns in a timely and professional manner.
    • Identify customer needs and offer appropriate solutions to ensure customer satisfaction.
    • Maintain detailed records of customer interactions, transactions, and resolutions in CRM systems.

    Job Details


    • Graduate + Min 6 Months Experience in Customer Support
    • Excellent verbal and written communication
    • 5 Days Working with 2 Rotational off
    • Day Rotational Shift

    For More Info

    HR Akshita - [phone removed]

    [email removed]




    Sourced from naukri

    Skills

    Customer ExperienceCustomer Retentioncustomer satisfactionCustomer SupportProblem SolvingOutbound CallingInbound CallsCustomer Support Processvoice process

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹1L – ₹3.5L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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    Walk-in || Associate Customer Support · waiting for your command