{"@context":"https://schema.org","@type":"JobPosting","title":"Walk-in || Associate - CEC Operations(Technical Support)","description":"

Role & responsibilities

I provide support to colleagues in the UK and Ireland by understanding their reported issue troubleshooting and ensuring I use my skills and knowledge to resolve the issue in the most efficient manner delivering great service. In this job I am accountable for: • Following our Business Code of Conduct and always acting with integrity and due diligence • Identifying operational improvements and finding solutions by applying CI tools and techniques • Responsible for completing tasks and transactions within agreed KPI's • Knows and applies fundamental work theories/concepts/processes in own areas of work

Resolving user queries in a timely manner and have attention to detail to identify issues • Need to work in UK shifts and weekend working • Responsible for voice and ticket contact • Should have attention to detail to be able to clearly understand what query is being raised and therefore ensure that it is addres
•sed effectively • Should have speed in terms of handling large volumes of queries and ensure these are closed within agreed SLA • Ensure that the query / issue is understood correctly \"the first time\" round and therefore resolution should be accurate and address the query / issue adequately

Preferred candidate profile

Operational skills relevant for this job:

- Basic MS Office Excel, - Speed and Accuracy - Active Listening - English Speaking, Reading and Writing - Logical Thinking - Eye to detail - Planning and Organising - Basic numeracy skills

Experience relevant for this job:

","datePosted":"2026-06-23T00:00:00.000Z","validThrough":"2026-08-22T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4242005"},"url":"https://myjobb.ai/jobs/walk-in-associate-cec-operations-technical-support/4242005","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Tesco","logo":"https://media.instahyre.com/images/profile/base/employer/3153/b9b7a412ed/AAEAAQAAAAAAAAsaAAAAJDcxMDIyZmMwLTZjNzgtNGYzZ.webp","sameAs":"https://www.tescobengaluru.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru","addressRegion":"Karnataka","addressCountry":"India"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"INR","value":{"@type":"QuantitativeValue","minValue":300000,"maxValue":500000,"unitText":"YEAR"}}}