Walk-in || Associate Account Manager -Ads Sales I US Process

ROLE: Account Manager

DESIGNATION: Associate, Account Manager

LOCATION: Gurugram

YEARS OF EXPERIENCE: Freshers

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

• Proactive outreach to emerging content creators with intent to implement priority solutions.
• Identify & prioritize solution implementation opportunities in one-time engagement with emerging content creators.
• Consultative Sales: Demonstrate an ability for consultative sales to achieve pilot goals.
• Portfolio Management: Responsible for managing a portfolio of emerging content creators, primarily from India.
• Market Research: Gain a fundamental understanding of industries, market(s), and client business models to customize experiences for content creators.
• Product Optimization: Educate content creators how to frequently assess and optimize product performance.
• Tailored Solutions: Where applicable, provide content creators with tailored solutions to meet their objectives.
• Continuous Improvement: Suggest improvements for ad products and customer experiences. Knowledge Development: Develop and maintain expert working knowledge of our advertising solutions and their impact on performance.

Key Skills and knowledge:

• 0-1years of general work experience.
• Outbound calling experience required, preferred experience in Customer Success or Account Management roles.
• Highly motivated individuals with a strong work ethic.
• Proven ability in building relationships and effective multi-touch cross/upselling throughout a relationship.
• Immediate implementation or adoption of personalized client recommendations.
• Delivering exceptional customer experience through a multi-touch cross/upselling
• Ability to perform in a fast-paced environment, having accountability of own metrics and results.
• Soft Skills: Strong analytical, organizational, and creative thinking skill
• Language Proficiency: professional command of English (US accent preferred) and Hindi (verbal required, written optional)

Educational qualification:

• Bachelors degree or equivalent experience preferred

PN- Mobile phones and other basic personal amenities are not permitted inside the Production floor

Disclaimer: -

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'