Walk-in || Assistant Manager / Logistics Manager

Position Title

Assistant Manager / Logistics Manager

Department

Logistics & Supply Chain Management

Location

Mumbai (Pan India Operations)

Reporting To

Head Supply Chain / Operations

Role Overview

The Assistant Manager / Logistics Manager will be responsible for managing end-to-end logistics operations, warehousing, transportation, inventory control, vendor management, and last-mile delivery across India. The role requires strong coordination with internal teams, third-party logistics (3PL) partners, vendors, and customers to ensure timely and cost-effective delivery of materials while maintaining high service standards.

The ideal candidate should possess excellent supply chain management expertise, strong analytical and problem-solving abilities, and experience in handling logistics operations within the office automation, IT distribution, or related industries.

Key Responsibilities

Logistics & Transportation Management

• Manage and oversee daily logistics operations for Pan India dispatches and deliveries.
• Coordinate same-day and next-day delivery bookings through logistics partners and courier service providers.
• Monitor shipment movement and proactively address delays, transit issues, and service disruptions.
• Ensure seamless execution of first-mile, middle-mile, and last-mile delivery operations.
• Optimize transportation routes and logistics costs without compromising service quality.

Warehouse & Inventory Management

• Supervise warehouse operations and ensure efficient storage, handling, and movement of inventory.
• Ensure materials are stored systematically in designated rack locations for easy traceability and accuracy.
• Monitor inventory levels and coordinate replenishment activities to avoid stock shortages.
• Ensure timely and accurate updating of inventory records in the MIS system.

Stock Reconciliation & Inventory Control

• Conduct periodic physical stock verification and reconciliation.
• Perform weekly stock reconciliations between physical inventory and MIS records.
• Investigate inventory variances and implement corrective actions.
• Maintain inventory accuracy and support audit compliance requirements.

Third-Party Logistics (3PL) Management

• Provide training, guidance, and operational support to 3PL partners and warehouse personnel.
• Monitor performance of logistics service providers based on defined KPIs.
• Ensure adherence to service-level agreements (SLAs) and operational procedures.
• Develop and maintain strong working relationships with logistics partners.

Vendor Management

• Identify, evaluate, and onboard logistics vendors and transportation partners.
• Negotiate transportation rates, service agreements, and commercial terms.
• Prepare and maintain vendor contracts and agreements.
• Review vendor performance periodically and implement improvement plans as required.

Billing & Cost Control

• Verify, approve, and process logistics-related bills and invoices.
• Ensure billing accuracy and compliance with agreed commercial terms.
• Track transportation expenses and identify opportunities for cost optimization.
• Maintain proper documentation and records for financial audits.

Insurance & Claims Management

• Handle insurance claims arising from material damage, shortages, losses, or transit incidents.
• Coordinate with insurance providers and logistics partners for claim settlements.
• Maintain complete documentation and claim records.

Customer Service & Issue Resolution

• Ensure timely and accurate order fulfillment.
• Address customer complaints and logistics-related issues promptly.
• Coordinate with cross-functional departments to resolve operational challenges.
• Maintain high levels of customer satisfaction through effective service delivery.

Process Improvement & Performance Management

• Continuously evaluate logistics processes and recommend operational improvements.
• Drive initiatives to improve efficiency, reduce costs, and enhance service levels.
• Track and analyze key logistics metrics, including:
• Delivery performance
• Transportation costs
• Inventory accuracy
• Order fulfillment rates
• Stock levels
• Vendor performance
• Warehouse productivity
• Generate MIS reports and management dashboards.

Compliance & Audit Management

• Ensure compliance with applicable logistics, transportation, and warehousing regulations.
• Maintain adherence to internal company policies and audit requirements.
• Support internal and external audits with accurate records and documentation.

Stakeholder Coordination

• Collaborate with Sales, Service, Finance, Procurement, and Operations teams.
• Coordinate effectively with vendors, transporters, warehouse staff, customers, and other stakeholders.
• Ensure smooth communication and timely escalation of critical issues.

Required Qualifications

Educational Qualification

• Graduate/Post Graduate degree in:
• Logistics Management
• Supply Chain Management
• Operations Management
• Business Administration(preferred)

Experience

• 5 to 10 years of relevant experience in Logistics, Supply Chain, Warehousing, or Distribution Operations.
• Preference will be given to candidates with experience in:
• IT Distribution
• Office Automation Industry
• Electronics Distribution
• Equipment/Technology Products Logistics

Required Skills & Competencies

Technical Skills

• Logistics Planning & Execution
• Warehouse Management
• Inventory Control
• Vendor Management
• Transportation Management
• Supply Chain Optimization
• Stock Reconciliation
• MIS Reporting
• ERP / WMS Systems
• Insurance Claim Handling

Behavioral Competencies

• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Negotiation and vendor management capabilities
• Result-oriented and proactive approach
• Analytical and problem-solving mindset
• Ability to work under pressure and manage multiple priorities
• Strong stakeholder management skills
• Self-motivated with a continuous improvement mindset

Key Performance Indicators (KPIs)

• On-time delivery performance
• Logistics cost optimization
• Inventory accuracy percentage
• Stock reconciliation accuracy
• Vendor SLA compliance
• Customer satisfaction levels
• Damage and loss reduction
• Warehouse operational efficiency
• Claims resolution turnaround time
• Audit compliance score

Preferred Candidate Profile

• Age: 2840 years
• Immediate joiners or candidates serving up to 15 days' notice period preferred.
• Strong knowledge of logistics networks across India.
• Hands-on experience in managing warehouse and transportation operations at a national level.

Compensation

CTC: 5,00,000 8,00,000 per annum (Negotiable based on experience and qualifications)

About KMI:

KMI Business Technology is a Mumbai based national distributor for Konica Minolta Multi-Function Copiers in India. It is an innovative company that continuously delivers inspiring products and services in the field of business imaging, and leads the market through advanced digital technologies and enhanced reliability. It also specializes in document management systems and color solutions Specialties. Dealing into photocopy Machines, Production Printers, Office Printers, Spare Parts, Interactive White Boards and Projectors.

Website: www.kmi.co.in