Walk-in || Assistant Manager-Customer service

We are currently hiring for Assistant Manager-Customer service role

(2025-2026 Pass out-Engineering/MBA/PG freshers can also apply)

Looking for people with excellent English communication skills.

If interested, please walk in with a copy of updated resume to the below mentioned venue

Date-16th October, 2026

Time-10.00am-2pm

Venue-Axis Bank, 3rd Floor, Yarlagadda Towers, 4th Lane, Nungambakkam High Road, Chennai, Tamil Nadu-600034 (Opposite Hotel Ranjith)

Contact Person-Pooja Somanathan

Dress Code-Formals

Job Location-Nungambakkam

About the Role
The role exists for effectively resolving customer queries or complaints - at the first
instance - with excellent customer satisfaction scores and minimum handling time along
with cross selling and upselling various products
Key Responsibilities

• Effectively resolving customer queries or complaints - at the first
  instance - with excellent customer satisfaction scores and minimum call handling
  time,
• Delivering service with requisite courtesy and accuracy,
• Demonstrating complete onus to customers queries / problems,
• Adhering to product and process requirements with nil errors,
• Escalating customer issues to the right internal stakeholders,
• Ensuring process efficiency and effectiveness,
• Complying to service and sales guidelines
• Achieving Call Quality targets and other key performance indicators,
• Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc.
• Rotational Shift/Rotational weekly offs
• Relieving letter from all previous companies mentioned in CV is mandatory

Regards,

Pooja