Walk-in || Apprentice

Role & responsibilities

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks while maintaining a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team • Welcomes and connects with every customer, anticipates customer and store needs by constantly evaluating environment and customers for cues by appropriately suggesting product to every customer to enhance service • Demonstrates the Just say Yes” behavior by taking care of customer needs & delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift Page | 1 • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed • Recognizes and reinforces individual and team accomplishments by using existing organizational methods • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager • Follows Tata Starbucks operational policies and procedures • Follows health, safety and sanitation guidelines for all products & maintains a clean and organized workspace so that partners can locate resources and product as needed • Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required

Preferred candidate profile

12th completed

18th age completed