{"@context":"https://schema.org","@type":"JobPosting","title":"Walk-in || Application Support Engineer","description":"

Key Responsibilities:

Provide L1 support for Microsoft Dynamics 365 CRM and ERP users
Coordinate with functional and technical teams to log and follow up on incidents and service requests.
Monitor application performance and report any anomalies or recurring issues
Troubleshoot and resolve application issues reported by users.
Participate in training sessions and workshops to understand D365 modules and processes.
Escalate unresolved issues to L2/L3 support teams as needed

Desired Skills & Exposure:

Basic understanding of CRM and ERP concepts.
Familiarity with Microsoft Dynamics 365 / Any other relevant applications (preferred but not mandatory).
Good analytical and problem-solving skills.
Strong communication and interpersonal skills.
Willingness for 2 years service agreement
Willing to work in weekly 6 days working pattern
Male candidates are preferred

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