Walk-in || AML KYC Hiring | Fraud Voice | Non Voice Process | UpTo 5.5 LPA

Job Description AML/KYC & Fraud Operations

Hiring for Top MNC – AML/KYC & Fraud Processes

We are hiring graduates and experienced professionals for exciting opportunities with a leading MNC in AML/KYC, Fraud Detection, Transaction Monitoring, and Customer Risk Operations.

Open Positions

1. Fraud Voice Process

• Salary: Up to 5.5 LPA
• International/domestic customer interaction related to fraud and suspicious transactions
• Voice-based customer verification and fraud resolution

2. Fraud Non-Voice / AML-KYC Process

• Salary: Up to 4.5 LPA
• Email/chat/back-office operations
• Transaction review, KYC verification, AML screening and fraud investigation support

Key Responsibilities

AML/KYC & Non-Voice

• Review customer KYC documents and verify customer information.
• Conduct customer due diligence and enhanced due diligence as required.
• Review transactions and identify unusual or suspicious activity.
• Perform AML screening and transaction monitoring.
• Investigate potential fraud, money laundering and financial-risk indicators.
• Validate customer and transaction information using internal systems.
• Maintain accurate case records and investigation documentation.
• Escalate suspicious or high-risk cases according to company procedures.
• Meet defined quality, productivity and turnaround-time targets.

Fraud Voice Process

• Handle customer calls related to suspected fraudulent transactions.
• Verify customer identity and transaction details.
• Investigate reported fraudulent or unauthorized transactions.
• Assist customers with appropriate fraud-resolution procedures.
• Identify suspicious activity and escalate cases to the relevant team.
• Maintain accurate call and case documentation.
• Follow strict data-security, compliance and customer-verification procedures.
• Achieve defined quality, productivity and customer-service targets.

Eligibility

• Graduate in any discipline.
• Excellent communication skills required.
• Good analytical and problem-solving abilities.
• Basic knowledge of banking, financial services, AML, KYC or fraud operations will be an advantage.
• Candidates with relevant BPO, banking, financial services, AML/KYC, fraud, transaction monitoring or customer-service experience are preferred.
• Willingness to work in rotational shifts, including night shifts, where applicable.

Preferred Skills

• Strong attention to detail.
• Good written and verbal communication.
• Analytical mindset and ability to identify discrepancies.
• Ability to handle confidential customer and financial information.
• Good computer and MS Office skills.
• Ability to work under targets and strict compliance guidelines.

Salary

ProcessSalaryFraud Voice ProcessUp to 5.5 LPAFraud Non-Voice / AML-KYCUp to 4.5 LPA

Benefits: As per company policy and applicable role/location.

Work Environment

• Top MNC
• Work from Office
• 5 Days Working
• Rotational Shifts as applicable
• Excellent career growth opportunities
• Professional banking and financial-services environment

Why Join?

Build your career in the high-demand AML, KYC, Fraud Prevention and Financial Crime Operations domain and gain valuable experience working with a leading MNC.

Apply Now – Limited Positions Available!