Walk-in || Air Ticketing Executive

Key Responsibilities of a Ticketing Executive

A ticketing executive handles various important tasks:

1. Ticket Booking
   Finding flights, checking seat availability, and selecting the best options for customers.
2. Issuing & Reissuing Tickets
   Creating PNRs, issuing fresh tickets, and making changes when customers request date, name, or route modifications.
3. Fare Calculations
   Informing customers about fare rules, luggage limits, refund policies, and cancellation charges.
4. Handling Travel Changes
   Assisting customers with cancellations, rescheduling, and updates due to airline changes or delays.
5. Customer Support
   Providing accurate information related to flights, documents, transfers, and special requests.
6. Backend Coordination
   Working with airlines, travel portals, and suppliers to confirm bookings and resolve errors.