Walk-in || Agent - Chat || Fresher || Contrac

We are hiring Freshers for Chat process.

Walk-In Interview

Address:

Embassy Galaxy, Tower C, Ground Floor, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh (Near Electronic City Metro Station)

Date: 13- 18 Oct

Time- 1-5 PM

• Respond to customer queries through live chat in a professional and timely manner.
• Resolve customer complaints and provide appropriate solutions.
• Handle multiple chats simultaneously while maintaining quality.
• Provide accurate information about products, services, orders, and company policies.
• Maintain customer records and update information in the CRM system.
• Follow company policies, procedures, and quality standards.
• Meet performance targets such as response time, customer satisfaction, and resolution rate.
• Escalate complex issues to the appropriate department when necessary.