Walk-in || Adobe Campaign Specialist
Tata Consultancy Services · Chennai · onsite · Posted 1d ago
About a minute. You'll make an account on the way through.
About this role
Area
Requirements
Adobe Campaign Classic Product
6-8 Years of experience in the Adobe Campaign product. expert in workflows, JS scripting, delivery configuration, typology rules
Workflow Troubleshooting
Proven ability to diagnose and resolve complex ACC workflow failures; Drive root cause analysis under production conditions
Delivery Log Analysis
Hands-on experience investigating broadLog, trackingLog, and excludeLog tables to produce actionable delivery and exclusion reports
Data Model & Schemas
Strong understanding of ACC's out-of-the-box schema model; experience extending schemas, managing custom tables, and mapping data relationships
Campaign Management
Deep understanding of lifecycle marketing, segmentation, and personalisation at scale
Data & SQL
Proficient in SQL for audience queries, log investigation, and data reconciliation. .
Banking Domain
Solid understanding of retail or corporate banking products, customer journeys, and regulatory communication requirements in financial services
Agile / SAFe
Familiar with squad-based delivery models, backlog management, and PI planning
Analytics
Experience with campaign reporting tools (Adobe Analytics)
Compliance
Working knowledge of GDPR, PDPA, or equivalent data privacy frameworks
Deliverability & Monitoring
IP Warming, Audit Logs, Deliverability Optimization, Technical Workflows
Other Technical Skills
- Exposure toCDP platforms(Adobe RTCDP)
- Exposure to Adobe Workfront
- Knowledge ofHTML/CSSfor email template development
- Familiarity withAzure DevOpsor similar project tracking tools
Soft Skills
- Strongstakeholder communicationskills able to translate technical constraints into business language
- Acontinuous improvement mindset— always looking to raise the bar on quality, speed, and impact
- Comfortable operating in amatrixed organisationwith multiple stakeholders and competing priorities
Responsibilities*
Solution Design & Build
- Architect and build automated, data-driven cross-channel marketing campaigns (Email, SMS, and Push) for a database of over millions of active profiles.
- Extend out-of-the-box data schemas and build custom targeting dimensions in Adobe Campaign Classic to capture granular customer attributes.
- Design complex data management workflows to extract, transform, and load (ETL) audience lists and behavioral data from external CRM and data warehouse systems.
- Write customized JavaScript and SQL scripts within technical workflows to automate data processing, data clean-up, and real-time messaging triggers.
- Develop custom delivery and web application templates using JST (JavaScript Templates) and personalization blocks to dynamically tailor content.
- Configure and manage access management rules, operator roles, and typology rules to ensure data governance and secure marketing deployments.
Campaign Strategy & Execution
- Own end-to-end delivery of multi-channel digital marketing campaigns (email, SMS, push, direct mail) viaAdobe Campaign Classic
- Translate business and marketing objectives into campaign workflows, audience segmentation strategies, and personalisation logic
- Govern the campaign calendar, ensuring on-time, high-quality delivery with zero critical defects
- Drive A/B and multivariate testing frameworks to continuously improve open rates, CTR, and conversion
Sourced from naukri
Skills
About TCS

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IT Services & Consulting
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